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School Location and Other Policies
Course LocationAll-classes are held at the school at 80 Exchange Street - Suite 24-26 in the heart of the old Port in Portland unless otherwise stated.Back to topRegistration and ConfirmationRegistrations for group classes or workshops will be accepted on a first come first serve basis until we reach our maximum number of students.
The maximum number of students per group class is 10. Special workshops may accommodate more students. This will be determined on a per case basis.
Low enrollment: The minimum number of students per class is 4. The Language Exchange, Inc. reserves the right to cancel classes or workshops for extraordinary circumstances. If a class or workshop is canceled, we will notify you at least 2 days before the class is scheduled to begin. If your payment has been processed, you may request either a full refund or a credit in the same amount. The choice will be yours. In the event that a class has only 2 registered students, students will be given the option to switch to a semi-private tutoring model (10 hours for two students with one instructor for $550 to be shared by the two students); in the event that a class has only 3 registered students, students will be given the option of paying an extra $50 for the class to be held as a regular group class (15 hours for 3 students for $250 + $50/new student or $225 + $50/returning student.)
Registrations must be received before classes begin. Late registrations may result in the cancellation of classes and workshops.
Payments can be made by cash, local checks, money order, and credit cards (Visa, MC, Discover).
You will not receive confirmation of enrollment. Please plan on attending the first class or workshop as scheduled. If you have any questions, feel free to give us a call.Back to topDiscount PoliciesTake 10% off the price of group classes and workshops (NOT private or semi-private tutoring) if you are:
* a returning student or
* a senior citizen (65 +) or
* a full-time student (with Student ID)
and register on or before the open house held at the beginning of each semester. You must register on or before the open house to benefit from the 10% discount.Back to topRefundsTo guarantee that classes be carried through to the end, THERE WILL BE NO REFUND AFTER THE FIRST NIGHT OF CLASS (unless specific arrangements have been made with the Director.)
Tuition for workshops is non-refundable (unless the workshop was canceled for insufficient enrollment). Back to topBooksWe advise that you acquire your books prior to the first day of class but if no title has been announced in this brochure, please wait until the first day of class to obtain this information. Unless indicated, class prices do not include books. We recommend that you investigate book prices prior to registering for classes if you are concerned about the additional cost. We do recommend certain books because they make your learning experience easier, fuller, more satisfying, and help you follow the structure of the class.
Books can be purchased and/or ordered at various local bookstores and on the Internet. We encourage you to try various used book suppliers and will be glad to assist you in locating them. Check to see if the book title in the class description has been linked to a used book resource center online. If that is the case, clicking on the link will take you to a page listing various websites from which to purchase that very title.Back to topDirectionsFrom the north: 1: From I-295 take Exit 7/US-1A onto Franklin Arterial. At the first light off the ramp, go straight crossing over Marginal Way 2: Keep on going straight up the hill. You will be passing the new Whole Foods store on your right and going through the next set of lights crossing over Cumberland Avenue. 3: Keep on going straight until the next set of lights where Franklin Arterial intersects with Congress Street. Take a RIGHT turn on Congress Street. 4: Go through another set of lights and shortly after take a LEFT turn onto Exchange Street. 5 : Go to the next stop sign where Exchange Street intersects with Federal Street. Go through the intersection and keep on going straight. Before the next intersection, you will see a little park on both sides of the street. This is Tommy's Park (or the Post Office Park.) The school is on the second floor of the building located immediately before the park on the RIGHT. If you pass it and turn around to look back, you will see a very large trompe l’œil on the façade of the building.
From the south: 1: From I-95 north take exit 44 onto I-295 north toward Portland/South Portland. Go 5.7 miles and take Exit 7/US-1A. At the end of the ramp turn right onto Franklin Arterial. Go straight through the first set of lights crossing over Marginal Way 2: Keep on going straight up the hill. You will be passing the new Whole Foods store on your right and going through the next set of lights crossing over Cumberland Avenue. 3: Keep on going straight until the next set of lights where Franklin Arterial intersects with Congress Street. Take a RIGHT turn on Congress Street. 4: Go through another set of lights and shortly after take a LEFT turn onto Exchange Street. 5: Go to the next stop sign where Exchange Street intersects with Federal Street. Go through the intersection and keep on going straight. Before the next intersection, you will see a little park on both sides of the street. This is Tommy's Park (or the Post Office Park.) The school is on the second floor of the building located immediately before the park on the RIGHT. If you pass it and turn around to look back, you will see a very large trompe l’œil on the façade of the building.
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Parking
Parking in available everywhere on Exchange Street as well as in the many streets surrounding the area. If you park on the street, please remember to put money in your meter until 6:00 pm. After 6:00 pm parking on the street is free.
Parking is also available in many of the city's garages. The Temple Street garage has an entrance and exit on Exchange street only a few steps away from our location. For a detailed map of Portland's parking garages, please click here.
DO NOT PARK IN THE PRIVATE LOT ADJACENT TO THE BUILDING next to the entrance of the Temple Street Garage or your car may be towed away.
If you have questions regarding parking, please give us a call. We will be happy to assist you. Back to topWeather EmergenciesFor weather emergencies, please check our website under "News". Alternatively, please call our office at (207) 772 0405. The decision to cancel an evening class will be made after 2:00 pm in most cases. A recording will indicate if classes have been canceled. Cancellations can also be heard on major radio stations in the Portland area or found on Channel 6 (WCSH)Back to topOur Students' SatisfactionWe are committed to offering high quality programs and your satisfaction matters to us. We realize that there might be rare instances in which a student is dissatisfied with a course. If you feel a course did not deliver what was promised, we will consider a request for reimbursement provided that you send us a letter indicating very specifically why the course did not meet your expectations. If the decision is made to honor your request, we will issue a credit equal to the amount of your tuition to be used within one year of issuance. Fees you may have paid for books or other class materials will not be reimbursed.Back to topChildren's Classes - Special PoliciesClasses are 45 minutes long and we ask that you bring your child five minutes before class and wait with your child inside the building, but outside the classrooms, so that we can start and end on time without causing disruption to classes that are in session.
We also ask that you return on time to pick up your child. There might be other classes immediately before and after your child’s class, so it is important that we be on time. Your child will not be allowed to go outside the building until you have come to pick him/her up. We appreciate your cooperation.
In an effort to create the best learning environment for your children, we ask that NO parent be present during classes. If your child cannot learn away from you, we recommend that you consider a private or semi-private group situation that will be organized differently and at a different time. Please contact us to receive information on private or semi-private tutoring.
Snacks and bathroom time: Please make sure your child uses the bathroom and/or eats snacks before classes start. NO food or beverages will be allowed in the classroom.
We ask that you indicate any allergy or restriction affecting your child.
Weather permitting, we may choose to go outside. Please make sure your child is appropriately dressed for inside or outside temperatures.
We do not always follow the regular school calendar. Please make a note of “no-class days” or discuss possible absences with the instructors. Back to top |
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